Terms of Service

1. Services

We provide automotive services including tire sales and installation, maintenance, diagnostics, repairs, and related services. Service availability, pricing, and scheduling may change. We reserve the right to refuse service when reasonably necessary (for example, safety concerns or suspected fraud).

2. Appointments, Estimates, and Payments

• Appointments: Appointments help us prepare for your vehicle. You agree to arrive on time and provide accurate vehicle information.
• Estimates: Estimates are provided based on visible issues or diagnostic results. Additional work discovered during service may result in extra charges; we will attempt to inform you before proceeding.
• Payments: Payment is due as specified in the invoice. We accept payments via the methods posted at the time of service. Payment processors may collect additional information necessary to process transactions.
• Refunds and Returns: Refunds, returns, and warranty service are handled per applicable policies and law. Contact us at info@viontresa.info for assistance.

3. Use Restrictions

When using our platform and services, you agree not to:

• Provide false, inaccurate, or misleading information.
• Interfere with the operation of our services or attempt to access areas you are not authorized to use.
• Use our services for unlawful or harmful purposes.
• Attempt to reverse-engineer, decompile, or otherwise tamper with our platform services.

4. User-Provided Content

Any content you provide to us—such as messages, photos of vehicle damage, or service notes—remains your responsibility. By sharing content, you grant Viontresa Tire & Auto Care a non-exclusive, royalty-free license to use such content to provide services, communicate with you, and for internal business purposes consistent with our Privacy Policy.

5. Intellectual Property

All content available on our platform (text, images, logos, and trademarks) is owned or licensed by Viontresa Tire & Auto Care and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

6. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT SERVICES WILL MEET ALL EXPECTATIONS OR BE ERROR-FREE.

7. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, VIONTRESA TIRE & AUTO CARE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES. OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM, OR A REASONABLE AMOUNT, WHERE PAYMENT IS NOT APPLICABLE.

8. Indemnification

You agree to indemnify and hold harmless Viontresa Tire & Auto Care, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your breach of these Terms, your negligent or willful acts, or your violation of applicable law.

9. Termination

We may suspend or terminate access to our platform or services at any time for conduct we reasonably believe violates these Terms or is harmful to our operations or other users. Termination does not limit our ability to pursue other remedies available by law or equity.

10. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will provide notice via our platform or other communication. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms are intended to be a coherent agreement between you and Viontresa Tire & Auto Care. Applicable law may vary by jurisdiction. If you have a dispute, please contact us at info@viontresa.info so we can try to resolve it amicably. Nothing in these Terms limits your statutory rights under applicable consumer protection laws.

12. Contact Information

For questions about these Terms or to contact us regarding service issues, please use the information below:

• Viontresa Tire & Auto Care
• Asas Twin Towers (West), 152 Dafna Street, West Bay, Doha, Doha, Qatar
• Email: info@viontresa.info